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Welcome to The Warming Store! These Terms and Conditions govern your use of our website, heatedglovesfor.com, and your purchase of our premium heated apparel. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

1. Introduction

The Warming Store is dedicated to providing high-quality heated apparel for outdoor enthusiasts, motorcycle riders, hunters, and anyone seeking comfort and warmth. Our products include heated jackets, socks, slippers, and gear from brands like ActionHeat, Aheata, Gerbing, and more. These terms outline the rules for using our website and the responsibilities of both you (the user) and us (the company).

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the site only for lawful purposes and not engage in fraudulent activities.
  • Respect our intellectual property and not copy or distribute content without permission.
  • Comply with all applicable laws and regulations in your region.
  • Ensure you are of legal age to enter into binding contracts (typically 18 years or older).

Failure to meet these obligations may result in account suspension or legal action.

3. Product and Service Description

We offer a range of heated apparel designed for durability and performance. Key features include:

  • Product Variety: Heated jackets, socks, slippers, and hunting gear from trusted brands.
  • Quality Assurance: Items are new unless specified as “Open Box” (sold as-is).
  • Usage: Products are intended for personal use and should be operated according to manufacturer guidelines.

We strive to provide accurate product descriptions and images, but minor variations may occur. If you have questions, contact us before purchasing.

4. Order and Payment Terms

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Weekend or holiday orders are processed the next business day.

Shipping

  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50 via EMS, delivered in 15-25 business days after shipment.
  • International Orders: We serve most regions except parts of Asia and remote areas. Customs fees may apply, and delivery times can vary.

Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and you agree to pay the full amount including taxes and shipping fees.

Cancellations

Orders can be cancelled within 24 hours of placement by contacting us. After processing, cancellations may not be possible.

5. Returns and Refunds

We aim for your satisfaction with our Shipping & Returns Policy. Highlights include:

  • Return Period: 15 days from receipt of order.
  • Conditions: Items must be unused, in original packaging with tags attached.
  • Non-Returnable Items: Open Box Aheata products, used slippers/socks, opened personal care items, and damaged/misused products.
  • Process: Email [email protected] for a Return Authorization Number before shipping returns.
  • Refunds: Issued to the original payment method within 3-5 business days after inspection, minus shipping costs (unless due to our error).

For defective items, contact us immediately for a replacement.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is owned by The Warming Store or our partners. You may not reproduce, distribute, or use this content without our written permission. Unauthorized use may result in legal action.

7. Limitation of Liability

The Warming Store is not liable for:

  • Indirect damages (e.g., loss of profits) arising from product use or website issues.
  • Injuries from misuse of heated apparel; follow safety guidelines provided.
  • Delays or failures due to events beyond our control (e.g., natural disasters).

Our total liability is limited to the purchase price of the product. Some jurisdictions do not allow these limitations, so this may not apply to you.

8. Privacy and Data Protection

We protect your personal data as outlined in our Privacy Policy. By using our site, you consent to data collection for order processing and customer service. We do not sell your information to third parties.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of Texas, USA. Any disputes will be resolved in the courts of San Antonio, TX. For issues, we encourage you to contact us first for an amicable solution.

10. Changes to Terms

We may update these terms periodically. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance.

11. Contact Information

If you have questions, reach out to our dedicated team:

  • Email: [email protected]
  • Response Time: 1-2 business days
  • Business Hours: Monday-Friday, 9:00 AM – 5:00 PM CST
  • Address: The Warming Store, 3778 Cinnamon Lane, San Antonio, TX 78202 USA

Thank you for choosing The Warming Store. We’re committed to keeping you warm and satisfied!