Privacy Policy

Last Updated: 2023

Welcome to The Warming Store! At The Warming Store (“we,” “our,” or “us”), your privacy is as important to us as your comfort in cold weather. We are committed to protecting your personal information and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website at heatedglovesfor.com (the “Site”). By using our Site, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with our heated apparel and related products, we collect the following types of information:

• Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address (e.g., 3778 Cinnamon Lane, San Antonio, US 78202), and payment information (e.g., credit card details processed via secure partners like Visa, MasterCard, JCB, and PayPal). Note that we do not store your payment information on our servers.
• Technical Data: We automatically collect information about your device and browsing behavior, including your IP address, browser type, and pages visited, through cookies and similar technologies.
• Communication Data: If you contact our customer service team at [email protected], we may retain your email content and contact details to assist you.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process your orders and deliver products globally (excluding most Asian countries and some remote regions).
• To provide customer support and respond to inquiries.
• To improve our Site, products, and services based on user preferences and behavior.
• To send transactional communications (e.g., order confirmations) and, with your consent, marketing updates about our heated apparel, such as jackets, socks, and hunting gear.
• To ensure security by monitoring for fraudulent activities and protecting against unauthorized access.

3. Sharing and Disclosure of Information

We value your trust and only share your information in limited circumstances:

• Service Providers: We work with trusted third-party partners (e.g., payment processors like PayPal and shipping carriers) to facilitate transactions and deliveries. These partners are bound by confidentiality agreements and may access data only as needed.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or protect our rights and safety.
• Business Transfers: In the event of a merger or sale, your data may be transferred to a successor entity, with notice provided.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our top priority. We implement industry-standard measures to protect your data:

• Encryption: All transactions are encrypted using Secure Socket Layer (SSL) technology to prevent unauthorized access during transmission.
• No Storage of Payment Data: We do not store your payment details on our servers; instead, they are handled by secure payment providers.
• Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Global Operations: As we serve customers worldwide (with some exceptions), data may be processed in the United States or other regions, but we ensure it is protected under applicable laws.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your data by contacting us.
• Opt-Out: You may unsubscribe from marketing emails at any time by using the “unsubscribe” link in our communications.
• Deletion: You can request deletion of your personal data, subject to legal obligations.
• Objection: You may object to certain processing activities, such as direct marketing.

To exercise these rights, email us at [email protected]. We will respond within a reasonable timeframe, in line with regulations like the GDPR for EU customers.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• What Are Cookies? Cookies are small files stored on your device that help us remember your preferences and analyze Site traffic.
• Types of Cookies: We use session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period) for functionality, analytics, and advertising.
• Your Choices: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Site functionality.

We may also use third-party tools (e.g., Google Analytics) to track usage patterns anonymously.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us:

Thank you for trusting The Warming Store with your comfort and security. We’re here to keep you warm and protected, no matter the weather.